Medical APP "watching" should be cautious

Headache, brain heat, back pain, when the body is hugged, do not rush to run the hospital, first ask the doctor in the mobile phone application, search for similar illnesses. With a mobile medical app, this scene is no stranger. At present, there are many similar mobile medical apps in the market. However, the reporter found that although the hospital has been waived for registration, waiting for waiting, and charging queues, the doctors of mobile medical apps are mixed, and currently only have the function of “consultation” and cannot be realized. Medical treatment." At the same time, legal and regulatory gaps also hide hidden dangers.

Measured doctor qualification is difficult to verify

By consulting a doctor over the phone, the most worrying thing is whether the doctor at the end of the network is reliable. The reporter randomly downloaded several medical apps and found that some softwares are more standardized. For example, every doctor of “Ping An Good Doctor” has marked his department, work experience, and good direction. The doctors of “Spring Rain Doctor” have indicated The hospital, job title, direction of attendance, etc., and the words "Spring Rain Certification", but also the information of medical APP doctors is incomplete and irregular.

Doctors who provide part-time counseling while working in the hospital are the most widely used models for these mobile medical apps. However, for the medical APP, a researcher of a medical institution who did not want to be named showed an anxiety about the qualification of doctors on the Internet in an interview with reporters: "The level of doctors on the Internet is uneven, and the true identity and qualifications of the other party are difficult to verify. ”

Limitations can only be consulted without diagnosis

Ms. Wu is a “newbie mother”. The baby of the hundred days has been coughing for a few days. The injection of medicine has no effect. With the mentality of trying it out, she downloaded a medical app and went to the pediatric clinic to ask the doctor for more than 10 minutes. . "The content of the reply is also the common sense that mothers know, or the mother will be more clear, and the help is not very big. I hope that the doctor in the APP can be more professional." Ms. Wu said that she was not very satisfied with the consultation results. "No doctors face to face, check, test, even if you can pass photos, videos, online doctors are afraid of it! After online consultation, you still have to go to the hospital in person to be assured."

In fact, many mobile medical apps emphasize that they only provide consultation, are not responsible for diagnosis, and prohibit doctors from deciding conclusions, issuing treatment plans, and prescribing prescription drugs. "Internet medical can't replace hospitals and face-to-face. Mobile medical care is suitable for consultation on some simple diseases, or skin diseases that can pass the symptoms to doctors through pictures. Mental illness is also suitable for online communication with doctors, but complex diseases are not available. The method. And online communication for 15 minutes does not necessarily have face-to-face communication for 3 minutes to be effective." The medical institution researcher said.

It is precisely because of the potential risks of mobile medical APP that the National Health and Family Planning Commission spokesperson Song Shuli recently said that medical diagnosis and treatment on the Internet is not allowed, and only health consultation can be done. From this perspective, some mobile medical APP businesses are suspected of playing the ball.

Data medical disputes are difficult to resolve

The data shows that China's mobile medical APP has developed rapidly, and it has reached more than 2,000 models at this stage. In 2014, the scale of China's mobile medical market will reach 3.01 billion yuan, an increase of 26.8% over 2013. In 2017, the scale of China's mobile medical market is expected to reach 12.53 billion yuan.

Mobile medical APP can make patients no longer go to the hospital because of "a little illness," but also break the geographical restrictions, effectively make up for the uneven distribution of quality medical resources in China, and let people see the hope of alleviating the problem of "difficult to see a doctor". . However, in the event of misdiagnosis or medical disputes, who bears the risks and how the patients defend their rights is a difficult problem to be solved.

Gu Xuefei, deputy director of the Medical Security Research Office of the Health Development Research Center of the National Health and Family Planning Committee, said that Internet medical care is a challenge and subversion of the traditional model. It is followed by the boundary of Internet medical care, the responsibility of doctors, risk issues, and regulatory issues. All need to be further explored.

"You can't expect Internet medical treatment to solve medical problems and expensive medical treatment at once. Even in the United States, Internet medical care is in the exploratory stage. It is hard to say how much the Internet can have a profound impact on the medical field. But the Internet age has come. We have to make an attempt." An industry source said.

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